Since it was launched on January 5th, 2016, « Mon projet Québec », the new portal created by the Ministère de l’Immigration, de la Diversité et de l’Inclusion (MIDI), has had many problems. This forced Philippe Couillard’s government to postpone the submission date from January 18th, 2016 to February 16th, 2016 since paper submissions are no longer accepted.
Due to the fact that only 150 users can connect to « Mon projet Québec » at the same time, access to the website is extremely difficult. The high volume of candidates trying to connect to the portal has also contributed to the problem: more than 800 000 applicants have tried to log on in one single day last week.
In 2010, MIDI invested 911 000$ in an initial project to computerize immigration applications for skilled workers. According to a government spokesman, the project was not successful due to the incompatibility of the platform with the changes to come in the way applications were going to be handled and the limited flexibility it provided.
Thereafter, in 2013, the ministry reinvested more that 1 million to rebuild a new portal allowing the transmission of online application. This portal was launched on January 5th, 2016. The initial amount reserved for the project was 787 100$, which means that the project cost 30% more than initially planned mainly due to contracts given largely to external firms.
An industry insider indicated that the ministry has postponed the deadlines for a while to be able to have a more efficient system. However, since the portal went live, it has been giving error message, sometimes with Chinese and Korean characters when a user tries to log on.
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