As the year 2006 unfolds, one unique development in Canada’s immigration circles cannot be overlooked: the professionals at www.immigration.ca are celebrating 10 years of successful online service. This milestone is unmatched by any Internet based organization in Canada and the folks at immigration.ca could not be more delighted.
“I have been told by so many colleagues in the Canadian immigration industry that we are Canada’s immigration Internet Gurus” says Attorney Colin Singer who is the creative behind this successful enterprise. “Even prospective applicants to Canada, human resource managers and many government representatives in Canada routinely compliment us that our Internet web site is their first point of reference when an issue of relocation to Canada arises” he adds.
It is no wonder how this reality took hold. Singer was Canada’s first attorney and first immigration professional to establish a well known identity on the Internet in 1994. Then in 1996, he launched www.immigration.ca, the rarest of one-word domain names in the Canadian immigration industry. “Back in the days when we started, there were no immigration lawyers offering their services on the net and there was no Yahoo or Google. Now, I would estimate that we get Googled many hundreds of times a day!”
It stands to reason that Singer, one of Canada’s foremost immigration attorneys, continues to tackle his vocation with a flair for uniqueness and innovation. But Singer recognizes that being ranked number one on the Internet did not come by chance. His immigration law practice, employing more than 15 lawyers, registered CSIC consultants, paralegals and technical support staff continues to follow a time tested philosophy – Customer service, Customer satisfaction and Customer loyalty. “A satisfied client will refer perhaps 1 or 2 of their colleagues but a dissatisfied customer will easily spread the word to perhaps a hundred individuals”, Singer explains.
Emphasis is also placed on ensuring that the content of immigration.ca is more than just a mere replication of legal jargon. “We have always taken pride to ensure that our web content is comprehensive, thorough and more insightful than what government authorities are prepared to offer. Government has no interest in presenting the full picture”, he adds. “There is a famous Chinese saying that when translated infers: You do not know, what you do not know”, he cautions.
Indeed, Attorney Singer whose commentaries have been published in news media in both Canada and the United States has developed an insightful understanding of Canadian immigration policy during his 18 years of practice.
Over the years, Singer has also developed a unique and reliable method to managing the flow of client case files and attorney / client communications without comprising on accuracy or timely service. Immigration.ca was the first to introduce the confidential assessment questionnaire where individuals applying for admission to Canada can request an evaluation of their options (at no charge) as well as the immigration forum where individuals can discuss their personal experiences throughout the Canadian immigration process. Attorney Singer along with Immigration.ca currently represents many corporate entities across Canada and in the United States providing assistance to its Human Resource Managers with their Canadian, United States and United Kingdom migration requirements.
As a licensed Certified Human Resources Professional (CHRP) since 2000, Singer has also developed a comprehensive employment placement program which caters to the ongoing shortages that many employers across Canada are facing in the trades occupations. “We do not charge any referral fees and this provides a huge benefit to industry”, he adds.
Singer also explains that the focus of the firm’s activities often extends beyond immigration and employment matters. The firm endeavours to offer assistance on both personal and professional levels. Their extensive experience with immigrants to Canada, and their familiarity with the adjustment and adaptation that living in Canada requires, enables Singer and his team to provide its clients with services that are tailored to their individual needs and characteristics.
Ten years may not seem like a long time but such a milestone in Internet measure is a lifetime! For Attorney Colin Singer and Immigration.ca, the future could not be brighter.
