Last Updated on August 20, 2016
Applicants would need to provide Immigration, Refugees and Citizenship Canada (IRCC) with their consent for sending communication via e-mail. Only after the authorities have this express consent would the officers be able to communicate with the applicants via e-mail. To provide their consent to the authorities, the applicants would need to:
- Provide a completed application form that also includes an e-mail address
- Submit a signed Use of a Representative form i.e. IMM 5476 that includes the immigration representative’s e-mail address
- Officers would need to note that if they find the immigration representative’s e-mail address in the IMM 5476 form, they would need to send all correspondence to the immigration representative
- This would typically include the client’s files and personal information as well
- Initiate e-mail communication with Immigration, Refugees and Citizenship Canada (IRCC) by providing an e-mail address
Applicants have the ability to use any of the three methods listed above for providing their e-mail address to Immigration, Refugees and Citizenship Canada (IRCC). By doing this, the clients authorise Immigration, Refugees and Citizenship Canada (IRCC) to transmit all correspondence to the e-mail address provided. As such, officers would send all client files and personal information to the e-mail address provided.
However, not all clients will provide their e-mail addresses to Immigration, Refugees and Citizenship Canada (IRCC). In this scenario, the officers would need to issue the correspondence to the client or representative still. But, they would need to do this using alternate methods of communication such as paper mail etc.
Source: Citizenship and Immigration