The authorities have installed video conference equipment in enclosed interview rooms located outside staff workspace in most locations. Therefore, the officers have the ability to use rooms with video conference equipment for in-person interviews as well as for video conference interviews.
The authorities have installed video terminals in rooms where:
- The officers have the ability to position the camera in such a way that the door remains visible to ensure that the interviewer is aware if anyone enters or leaves the room
- The room is large enough for all participants at the interview to remain visible to the interviewer during the course of the interview. However, this might mean that the participants might need to sit closer to each other. The various participants at the interview would typically include:
- The client
- The counsel
- The interpreter
- The officers would need to ensure that the client remains far enough from the camera such that their face and arms remain visible, but close enough for making the establishment of the client’s identity easier
The officers might also use rooms that do not meet these criteria for interviews. In this scenario, the officers would need to conduct a test run of a video conference interview first.
Source: Citizenship and Immigration