Temporary Residence
Officers would need to carry out certain activities, once they determine that the Ministerial Instructions (MIs) describe an applicant. Therefore, they would need to:
- Cancel the application in the Global Case Management System (GCMS) or the Field Operations Support System (FOSS)
For all refused Temporary Residence (TR) applications, officers would need to make copies of all documents provided by applicants and keep them on file for two years. This is so even if they refuse to process the application at the initial stage. In addition, they would need to return all originals to the applicant.
The officers would also need to return or refund the fees for cancelled applications under these Ministerial Instructions (MIs), as appropriate. Applicants typically pay Visa Application Centre (VAC) fees for services provided by the Visa Application Centre (VAC) and not Citizenship and Immigration Canada (CIC). Therefore, applicants would need to contact the Visa Application Centre (VAC) for obtaining details about their policy on refunds.
Permanent Residence: New Applications
The intake office would need to cancel certain applications in the Global Case Management System (GCMS) or the Field Operations Support System (FOSS). They would do this if they determine that the Ministerial Instructions (MIs) describe the principal applicant or any member of the family.
In this scenario, the officers would send Letter A to the applicant. Thereafter, they would need to retain the application for a period of two years. The officers would also need to return or refund the fees for cancelled applications under these Ministerial Instructions (MIs), as appropriate. The applicant would not receive any refunds for sponsorship fees paid earlier.
Permanent Residence: Existing Applications
Situations could arise where the officers determine that the Ministerial Instructions (MIs) describe the principal applicant or any member of the family. In this scenario, the officers have the authority to process the application up to a point, where the authorities would make a final decision. However, they would not be able to issue the visa.
If the decision appears to be an approval, the officers would need to:
- Put the application on hold
- Send Letter B to the applicant and,
- Not return any fees to the applicant
In some situations, the applicant might contact Citizenship and Immigration Canada (CIC). They might notify Citizenship and Immigration Canada (CIC) that they have not been in an Ebola Affected Country (EAC) for the past three months. In this scenario, the officers would need to:
- Request that the applicant provide the following information for each family member:
- Documentary evidence of when the family members resided in an Ebola Affected Country (EAC)
- Documentary evidence of when the family members left the Ebola Affected Country (EAC) and,
- Documentary evidence of where the family members have resided since leaving the Ebola Affected Country (EAC)
- If the officer is satisfied that the applicant has not lived in an Ebola Affected Country (EAC) for more than three months:
- The officer would approve the application in accordance with the existing procedures
- If the officer is not entirely satisfied that the applicant has not lived in an Ebola Affected Country (EAC) for more than three months:
- The officer would continue to keep the application on hold
Officers would need to follow the procedures given above at any point in the processing stage. This is particularly applicable before the authorities send the visas physically to the applicant. Officers have the authority to cancel a visa counterfoil in a passport. However, they can only do this if they come across new information that indicates that the Ministerial Instructions (MIs) describe the applicant. In this scenario, the officers can place the application on hold.
In some situations, the decision might appear to be a refusal. In this scenario, the officers can refuse the application in accordance with their regular procedures.