The Process to Follow if Officers Receive New Information after the Temporary Residence File is in Process

Last Updated on May 26, 2015

The Intent to Travel to an Ebola Affected Country (EAC)

Situations could arise where the CIC receives information of the applicant’s intent of travelling to an Ebola Affected Country (EAC). Typically, the CIC could obtain this information through the Call Centre. In this scenario, the CIC would need to reassess the file for determining whether the Ministerial Instructions (MIs) describe the applicant or not. According to the Ministerial Instructions (MIs), the specifications contained in the Ministerial Instructions (MIs) describe an applicant if the applicant:

• Applies for temporary resident status and,
• Now intends travelling to an Ebola Affected Country (EAC)

On receiving the information about the applicant’s intent to travel to an Ebola Affected Country (EAC), the office receiving this information would need to:

• E-mail the Case Management Branch and,
• E-mail the office processing the application

These e-mails would notify the Case Management Branch and the office processing the application to conduct a proper follow-up.

The e-mail must contain:

• The subject line as: “URGENT EBOLA – UCI – Intent to travel” and,
• Detailed notes in the body of the e-mail, which outline the applicant’s statements

The Actual Travel to an Ebola Affected Country (EAC)

Officers would need to note that the Ministerial Instructions (MIs) do not describe an applicant if:

• The application is in process and,
• The applicants indicate that they travelled to an Ebola Affected Country (EAC) in the period between the day the office received the application and the day an officer assesses the application 

The officers would need to refer the file to the Case Management Branch as listed above. This is despite the fact that the applicant does not intend to travel to an Ebola Affected Country (EAC).

Source: Citizenship and Immigration